Appointments
Patients are seen by appointment, but walk-ins may be scheduled based on medical urgency and schedule availability. If you must cancel an appointment, please notify us within 24 hours if possible. Patients who arrive more than 15 minutes late to an appointment may have to be rescheduled.

Check-In Procedures
We ask that you bring your insurance information, identification cards and a list of all current medications you are taking. Please arrive 15 minutes prior to your appointment in order to complete the necessary forms.

After Hours Emergency Care
For after hours or emergencies, call 432-582-2900 and your call will be forwarded for assistance.

Lab Results
Patients will be notified in writing or by telephone of all test
results. Please allow 3-5 working days for your results to be
returned to the clinic.

Payment Policy
Payment for all services is expected at the time of service.
We accept cash, checks, VISA, MasterCard, Discover and American Express.

Insurance
Patients are asked to present their insurance card at each visit. Deductibles, co-pays, etc. are collected at the time of service. For your convenience, most major insurance is accepted and filed. For billing or insurance inquiries call 432-582-2051.

Prescription Refills
We require 24-hours advance notice for medication refills. Your pharmacist may call in your request. An appointment may be necessary before the physician can authorize a refill.